Proactive and comprehensive solutions to all your prescription needs in an accessible and simplistic approach.
Baylor Scott & White Pharmacy Services specializes in delivering quality care while reducing overall prescription costs. Our team brings an individualized approach to each member to ensure optimal utilization of drug benefits and improve health outcomes.
Contact Support
For questions about claims, benefits or resources, contact Customer Care.
Patient Programs & Services for Members
At Baylor Scott & White Pharmacy Services, the health and well-being of our members is our first priority. We also know that our members are trying to stretch their money as far they can these days. Our clinical pharmacists have come up with a way to save money without compromising your health. We offer an effective combination of innovative clinical programs and flexible pharmacy benefit services to help improve the health and satisfaction of our members.
*Check the costs of your medications, look-up drug coverage and search for pharmacies.
Upcoming Formulary Changes
Prior Authorizations, Exceptions & Appeals
Pharmacy Benefit Resources & Education
ACA Preventive Care Medications
Under the Affordable Care Act, also known as the healthcare reform law, BSWHP covers preventive care medications at 100% without charging a copay, coinsurance or deductible. The following list of drugs and products require a prescription (including over-the-counter medications) and must be filled at a network pharmacy to be covered at no cost share.
Pharmacy Information & Locations
For 2024 pharmacy claim reimbursement requests, view the 2024 Pharmacy Claim Form.
Our Headquarters
Our Customer Service Representatives will be happy to help you by phone at the numbers above.
You also have access to your 24/7 Self-Service portal.