Welcome, FEHB Employees & Family Members!
With Baylor Scott & White Health Plan (BSWHP), you have access to the renowned doctors, specialists and facilities of the Baylor Scott & White Health system plus thousands of additional providers throughout North, Central and West Texas.
Quick Resources
Select a plan to check the costs of your medications, look-up drug coverage and search for pharmacies.
Need Help?
Customer Service
Advocates are available 7 AM to 7 PM weekdays. You can also send a secure email (and receive a secure response) through the MyBSWHealth Member Portal.
Nurse Advice Line
Nurses are available 24/7 to give you information about how to take care of yourself at home or help you decide if an appointment, urgent care visit or emergency room visit is best for your symptoms.
Your Member ID Card
Your card contains important information including your plan name, member ID number, copay/coinsurance amounts and customer service phone numbers to call if you have questions.
Be sure to always show your new Member ID card to your provider, even if your coverage has not changed. You may have a new Member ID number or a phone number may have changed. Your provider will need this information to confirm coverage and process your claims.
TIP: Once your new card is in effect (any time after Jan. 1, 2025), take it to your pharmacy counter so your account will be up to date the next time you need a prescription. This simple step can save you time and frustration in the future.
MyBSWHealth App
MyBSWHealth offers virtual care whenever and wherever you need it. Like right now. Or later tonight. Or even on Sunday. To get the care you need now, simply download the app.
