Plan Directories & Search Tools

Pharmacy Search Tool

Formulary Search Tools

Documents

Updated 10/1/2025

The Pharmacy Directory is for Central and North Texas. There are more pharmacies where your prescriptions may be covered by our Plan.

Request a Printed Directory

Want a paper version? You can have printed plan documents mailed to your home.

Members can make this request by logging in to the Member Portal.

Non-Members can request by calling 866.334.3141 (TTY: 711). From Oct. 1 – March 31, we are open 7 AM to 8 PM daily. From April 1 – Sept. 30, we are open weekdays, 7 AM to 8 PM. Closed major holidays.

Find a doctor or pharmacy in your network.

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Texas-Sized Customer Service

Have questions, or want a little extra assistance? Give us a call at 866.334.3141 (TTY: 711)

Oct. 1-March 31: 7 AM to 8 PM daily*
April 1-Sept. 30: 7 AM to 8 PM weekdays*

Baylor Scott & White Health Plan
1206 W. Campus Drive
Temple, TX 76502

*Closed major holidays

customer service

Baylor Scott & White Health Plan offers BSW SeniorCare Advantage HMO-POS plans as a Medicare Advantage (MA) organization through a contract with Medicare. Baylor Scott & White Care Plan offers Covenant Health Advantage HMO plans as an MA organization through a contract with Medicare. Baylor Scott & White Insurance Company offers BSW SeniorCare Advantage PPO plans as an MA organization through a contract with Medicare. Enrollment in one of these plans depends on the health plan's contract renewal with Medicare.

Y0058_BSWHPWEBSITE2025_C CMS 1/1/2025 | Last updated: 1/1/25

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