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Member Portals
Choose from the options below to access your Member Portal or view the User Guide for instructions.
BSWHP
Group, BSW SeniorCare Advantage and Individual/Family Marketplace members with Baylor Scott & White Health Plan (BSWHP) coverage.
Covenant Health Advantage (Medicare)
Covenant Health Advantage members with Baylor Scott & White Health Plan (BSWHP) coverage.
Portal Features
- Provider and Pharmacy Finder
- ID Cards
- Copays and Coinsurance
- Deductible and Out-of-Pocket
- Claims
- Authorizations
- Additional Documents and Resources
Provider Portals
Choose your patient's coverage type from the options below to access the correct Provider Portal or view the User Guide for instructions.
Commercial or Individual/Family Marketplace
Providers with Commercial or Individual/Family Marketplace patients with Baylor Scott & White Health Plan (BSWHP) coverage.
Medicare Advantage or BSWH Employee Plan
Providers with Medicare Advantage or BSWH Employee Plan patients with Baylor Scott & White Health Plan (BSWHP) coverage.
Portal Features
- Detailed Account Search and Information
- Document Search
- Authorization Request and Search
- Reporting Features
- Message Center
- Claims Search
- ID Card Features
Employer Group Portal
Agent/Broker Portal
Portal Features
- Enrollment Tools
- Invoices
- Commissions
- Group Reports
- Document Search
- Message Center
MyBSWHealth App
MyBSWHealth offers virtual care whenever and wherever you need it. Like right now. Or later tonight. Or even on Sunday. To get the care you need now, simply download the app.
Chat
Did you know you can chat with a Customer Service Agent?
Access an automated menu to view recent claims, plan benefits and plan details or connect to a live Customer Service Agent to help answer any additional questions.
Log into your Member Portal and navigate to the Insurance & Bill Pay tab on the left side menu. Select Baylor Scott & White Health Plan/Insurance Company. You can find the chat icon in the lower right corner of the Claims, Plan Benefits and Deductible pages.