Provider contact information
Customer Service
Medicare Advantage
BSW SeniorCare Advantage plans
866.334.3141Covenant Health Advantage
833.442.2405Medicaid
STAR Medicaid or CHIP in West Texas
FirstCare.comSTAR Medicaid in Central Texas
RightCare.SWHP.orgPharmacy Help Desk
Find a representative
■ Region 1 - HPRegion1@bswhealth.org
■ Region 2 - HPRegion2@bswhealth.org
■ Region 3 - HPRegion3@bswhealth.org
■ Region 4 - HPRegion4@bswhealth.org
Find your region and corresponding representative email address.
Emergency/out-of-plan referrals & preauthorizations
Call our Care Coordination Division and we'll help you make any special arrangements that are needed.