Provider Contact Information

Customer Service

Individual & Family


(including employer-sponsored plans)

844.633.5325

Fax: 800.626.3042

Medicare Advantage


BSW SeniorCare Advantage Plans

866.334.3141

Covenant Health Advantage

833.442.2405

Medicaid


STAR Medicaid or CHIP in West Texas

FirstCare.com

STAR Medicaid in Central Texas

RightCare.SWHP.org

Pharmacy Help Desk

Medicare Advantage


844.230.9357

Commercial


855.205.9182

BSWH Employee Plan


888.665.1992

Find a Representative

Region 1 - HPRegion1@bswhealth.org
Region 2 - HPRegion2@bswhealth.org
Region 3 - HPRegion3@bswhealth.org
Region 4 - HPRegion4@bswhealth.org

Provider Relations Representative Territory Map

Use this map to find your region and corresponding representative email address.


Emergency/Out-of-Plan Referrals & Preauthorizations

Call our Care Coordination Division and we'll help you make any special arrangements that are needed.

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