Questions about which network you have?

Call our Customer Service team at the number on the back of your ID card.

Baylor Scott & White Health Plan (BSWHP) provider networks are select groups of doctors, hospitals, clinics, pharmacies and other healthcare professionals who provide you with a full range of covered healthcare services.

NOTE: Our online provider directories are best viewed using the current versions of Google Chrome, Safari, and Firefox. If you are using Microsoft's Internet Explorer™ (IE) or an older version of the browsers mentioned here, you may not be able to access the site's optimal functionality.

Find the information and resources you need 24/7.

Receive care from the comfort of your home, or anywhere in Texas, 24/7. Simply log into MyBSWHealth.com or...

Scan the QR code to download the app →

Download the app

download the my bsw health app

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  • Conduct an eVisit and get care fast
    • Enter answers to a few questions about your symptoms; it takes only 5 to 10 minutes
    • Receive a response from a Baylor Scott & White Health provider within one hour
    • Prescriptions (if needed) will be sent immediately to your preferred pharmacy
  • Schedule a 24/7 Care Video Visit with an on-call provider
    • Schedule your appointment
    • Talk with a Baylor Scott & White Health provider live about your symptoms
    • Visits are quick: Just 10 to 15 minutes
    • Prescriptions (if needed) will be sent immediately to your preferred pharmacy

my bsw health mobile app

Link your MyBSWHealth account

  1. Go to the MyBSWHealth portal.
  2. Select Baylor Scott & White Health Plan in the dropdown.
  3. Click Verify and Link.
teladoc health

Skip the trip to the waiting room. With Teladoc Health, you can talk with a U.S. board-certified provider within an hour by phone or video from wherever you are for non-emergency conditions like the flu, allergies and infections. Teladoc providers can also prescribe medicine if needed.

1. Register

Have your member ID card handy and call:

2. Access care

After registering, access care any of the following ways:

Mental health care: Confidential therapy on your terms

Your mental health is as important as your physical health. Private therapy is available. You can choose a therapist or psychiatrist who fits your needs. You can also select a time that works best for you. Therapists and psychiatrists are available from 7 AM to 9 PM daily.*

  • Anxiety
  • Depression
  • Marital issues
  • Stress
  • Grief
  • And more

*Mental health care is available for members ages 13 and older.

Talk to a therapist

  1. Register by calling 800.835.2362.
  2. Access care by:
  3. Complete a brief mental health questionnaire.
  4. Schedule an appointment with a therapist.

Baylor Scott & White Health Plan offers BSW SeniorCare Advantage HMO-POS plans as a Medicare Advantage (MA) organization through a contract with Medicare. Baylor Scott & White Insurance Company offers BSW SeniorCare Advantage PPO plans as an MA organization through a contract with Medicare. Enrollment in one of these plans depends on the health plan's contract renewal with Medicare.

Y0058_BSWHPWEBSITE2026_C CMS 10/1/2025 | Last updated: 1/1/26

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