Medicare Advantage Networks
Questions About Which Network You Have?
Call our Customer Service team at the number on the back of your ID card.
Baylor Scott & White Health Plan (BSWHP) provider networks are select groups of doctors, hospitals, clinics, pharmacies and other healthcare professionals who provide you with a full range of covered healthcare services.
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Receive care from the comfort of your home, or anywhere in Texas, 24/7. Simply log into MyBSWHealth.com or...
Scan the QR code to download the app →
Download the App
Conduct an eVisit and get care fast
- Enter answers to a few questions about your symptoms; it takes only 5 to 10 minutes
- Receive a response from a Baylor Scott & White Health provider within one hour
- Prescriptions (if needed) will be sent immediately to your preferred pharmacy
Schedule a 24/7 Care Video Visit with an on-call provider
- Schedule your appointment
- Talk with a Baylor Scott & White Health provider live about your symptoms
- Visits are quick: Just 10 to 15 minutes
- Prescriptions (if needed) will be sent immediately to your preferred pharmacy
Link Your MyBSWHealth Account
- Go to the MyBSWHealth portal.
- Select Baylor Scott & White Health Plan in the dropdown.
- Click Verify and Link.
Skip the trip to the waiting room. With Teladoc Health, you can talk with a U.S. board-certified provider within an hour by phone or video from wherever you are for non-emergency conditions like the flu, allergies and infections. Teladoc providers can also prescribe medicine if needed.
2. Access Care
After registering, access care any of the following ways:
Note to BSW Employees
Teladoc is only available to members on the Live Well Premium and Live Well HDHP plans.
Mental Health Care: Confidential Therapy on Your Terms
Your mental health is as important as your physical health. Private therapy is available. You can choose a therapist or psychiatrist who fits your needs. You can also select a time that works best for you. Therapists and psychiatrists are available from 7 AM to 9 PM daily.*
- Anxiety
- Depression
- Marital issues
- Stress
- Grief
- And more
*Mental health care is available for members ages 13 and older.
Talk to a Therapist
- Register by calling 800.835.2362.
- Access care by:
- Calling 800.835.2362
- Visiting TeladocHealth.com
- Downloading the app
- Complete a brief mental health questionnaire.
- Schedule an appointment with a therapist.
Baylor Scott & White Health Plan offers BSW SeniorCare Advantage HMO-POS plans as a Medicare Advantage (MA) organization through a contract with Medicare. Baylor Scott & White Care Plan offers Covenant Health Advantage HMO plans as an MA organization through a contract with Medicare. Baylor Scott & White Insurance Company offers BSW SeniorCare Advantage PPO plans as an MA organization through a contract with Medicare. Enrollment in one of these plans depends on the health plan's contract renewal with Medicare.
Y0058_BSWHPWEBSITE2025_C CMS 1/1/2025 | Last updated: 1/1/25