Step 1: Choose the tab below for your member type
Step 2: Select your network from the list

If you don't know your network, you'll find it on the front of your member ID card.

Individual & Family Networks

BSW Premier HMO*

*Individual/Family Plans on Marketplace

Employer Group Networks

Small, Large Group

Small Group (including ACA), Large Group, TRS ActiveCare Plans

Large Group

Questions About Which Network You Have?

Call our Customer Service team at the number on the back of your ID card.

Baylor Scott & White Health Plan (BSWHP) provider networks are select groups of doctors, hospitals, clinics, pharmacies and other healthcare professionals who provide you with a full range of covered healthcare services.

NOTE: Our online provider directories are best viewed using the current versions of Google Chrome, Safari, and Firefox. If you are using Microsoft's Internet Explorer™ (IE) or an older version of the browsers mentioned here, you may not be able to access the site's optimal functionality.

Receive care from the comfort of your home, or anywhere in Texas, 24/7. Simply log into MyBSWHealth.com or...

Scan the QR code to download the app →

Download the App

download the my bsw health app

apple app storegoogle play store

Conduct an eVisit and get care fast

  • Enter answers to a few questions about your symptoms; it takes only 5 to 10 minutes
  • Receive a response from a Baylor Scott & White Health provider within one hour
  • Prescriptions (if needed) will be sent immediately to your preferred pharmacy

Schedule a 24/7 Care Video Visit with an on-call provider

  • Schedule your appointment
  • Talk with a Baylor Scott & White Health provider live about your symptoms
  • Visits are quick: Just 10 to 15 minutes
  • Prescriptions (if needed) will be sent immediately to your preferred pharmacy

my bsw health mobile app

Link Your MyBSWHealth Account


  1. Go to the MyBSWHealth portal.
  2. Select Baylor Scott & White Health Plan in the dropdown.
  3. Click Verify and Link.
teladoc health

Skip the trip to the waiting room. With Teladoc Health, you can talk with a U.S. board-certified provider within an hour by phone or video from wherever you are for non-emergency conditions like the flu, allergies and infections. Teladoc providers can also prescribe medicine if needed.

1. Register


Have your member ID card handy and call:

2. Access Care


After registering, access care any of the following ways:

Note to BSW Employees

Teladoc is only available to members on the Live Well Premium and Live Well HDHP plans.

Mental Health Care: Confidential Therapy on Your Terms

Your mental health is as important as your physical health. Private therapy is available. You can choose a therapist or psychiatrist who fits your needs. You can also select a time that works best for you. Therapists and psychiatrists are available from 7 AM to 9 PM daily.*

  • Anxiety
  • Depression
  • Marital issues
  • Stress
  • Grief
  • And more

*Mental health care is available for members ages 13 and older.

Talk to a Therapist

  1. Register by calling 800.835.2362.
  2. Access care by:
  3. Complete a brief mental health questionnaire.
  4. Schedule an appointment with a therapist.
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