Portals

Agent/broker portal

Find enrollment and commission tools, group invoices, reporting, documents and more.

Softheon portal

Locate Marketplace ACA policies and view premiums.

Commission portal

View statements, run reports and reconcile business.

Plan information

Pharmacy benefit management

Capital Rx is the pharmacy benefits administrator for Baylor Scott & White Health Plan. 

Information about getting started, portal access & more.
Agent support

This line is only used for BSWHP internal agents. For external agents, members are required to be on the call or in person for real-time authentication.

New member orientation
  • Pre-effective New Medicare Member Orientation
  • Agent must warm transfer or email referral for member to complete orientation

Book of Business report (Medicare only)

Complete the following form to request your Medicare Book of Business report.

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