Agent/Broker Contact Information
Agent & Broker Support
Agent Support
Agent Licensing
866.781.7008 - Press 1
HPLicensing@BSWHealth.org
Fax: 254.298.3512
For help with...
- Onboarding Assistance & Appointment Status
- General Contracting Questions
- Ready-to-Sell Requirements
- License, E&O and Certification Updates
Commission Assistance
866.781.7008 - Press 4
HPBrokerCommission@BSWHealth.org
For help with...
- Commission Questions
- Statement Portal Access and Review
- Agent of Record Change Requests
- FMO Affiliation Changes
All Other Inquiries
866.781.7008 - Press 5
For help with...
- General Support Assistance
- Softheon Marketplace Portal (Access Required Exchange User ID and troubleshooting)
- Agent/Broker Portal (Access Required)
- Website Navigation
Sales Support
Application Status
866.781.7008 - Press 2
HPMedicareApps@BSWHealth.org
HPU65Apps@BSWHealth.org
Fax: 254.298.3567
For help with...
- Enrollment Verification
- Application Status
- AOR Validation
All Other Inquiries
866.781.7008 - Press 5
For help with...
- General Support Assistance
- Softheon Marketplace Portal (Access Required Exchange User ID and troubleshooting)
- Agent/Broker Portal (Access Required)
- Website Navigation