Agent/broker contact information
Agent & broker support
Agent support
Agent licensing
866.781.7008 - Press 1
HPLicensing@BSWHealth.org
Fax: 254.298.3512
For help with...
- Onboarding assistance & appointment status
- General contracting questions
- Ready-to-sell requirements
- License, E&O and certification updates
Commission assistance
866.781.7008 - Press 4
HPBrokerCommission@BSWHealth.org
For help with...
- Commission questions
- Statement portal access and review
- Agent of record change requests
- FMO affiliation changes
All other inquiries
866.781.7008 - Press 5
For help with...
- General support assistance
- Softheon Marketplace Portal (access required Exchange User ID and troubleshooting)
- Agent/broker portal (Access Required)
- Website navigation
Sales support
Application status
866.781.7008 - Press 2
HPMedicareApps@BSWHealth.org
HPU65Apps@BSWHealth.org
Fax: 254.298.3567
For help with...
- Enrollment verification
- Application status
- AOR validation
All other inquiries
866.781.7008 - Press 5
For help with...
- General support assistance
- Softheon Marketplace Portal (access required Exchange User ID and troubleshooting)
- Agent/broker portal (access required)
- Website navigation