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Agents & Brokers

Your clients need a better health plan. And now it's here.
Agent/Broker PortalSoftheon Marketplace Portal

Become a Baylor Scott & White Health Plan Agent

If you're interested in selling our products, we'd love to have you on board. Our Licensing Team can help set up your appointment and walk you through our Onboarding Process.

Plan Information

Employer Group Plans


Our Employer Group Plans are some of the most accessible and affordable plans you will find. Here's how you can access the Agent/Broker Portal, view plan benefits and coverage maps, enroll new groups and more.

Medicare Advantage Plans


If you're looking to maintain Medicare Advantage selling requirements, you came to the right place. You can view plan benefits, coverage maps and more. We're here to help you enroll your clients.

Individual & Family Plans


Looking to sell Individual or Family Plans? We can assist you with information about our on- and off-exchange Marketplace products. Here, you can view plan benefits, coverage maps and more.

Plans for Large Groups (51+ Employees) and Small Groups (2-50 Employees)

Baylor Scott & White Health Plan is a good fit for:

  • Groups with 2 or more employees
  • Groups with 80% in our service area
  • Groups in any industry looking for:
    • Fully insured or self-funded options
    • HMO or PPO
    • ACO option
    • Standalone HMO offered alongside a nationwide PPO

Medicare Advantage Plans

Highlights

  • Overall 4.5 out of 5 star rating* for BSW SeniorCare Advantage HMO full starfull starfull starfull starhalf star
  • Overall 4.5 out of 5 star rating* for BSW SeniorCare Advantage PPO full starfull starfull starfull starhalf star
  • Named by U.S. News & World Report as one of only three "Best" insurance companies for Medicare Advantage in Texas
  • $0 premium MA and MAPD options
  • No referrals to see a specialist
  • No preferred pharmacies or tiered network for Medicare providers
  • Hearing, vision and telehealth benefits included in all plans
  • No-cost health club membership through Silver & Fit
  • Routine transportation, in-home meals and in-home support services included in HMO plans
  • Over-the-counter allowance included in HMO plans (from $30-$50, depending on plan)
  • MetLife dental insurance coverage (including restorative) available in most plans for no additional premium

* Every year, Medicare evaluates plans based on a 5-star rating system.

As part of the Medicare credentialing requirements, Baylor Scott & White Health Plan has to receive your passing AHIP, Product Training and current TDI License and Appointment confirmation every year. If you do not maintain credentialing requirements, your selling rights will be suspended and possibly terminated.

1. AHIP requirement


AHIP is released approximately mid-June annually. If you have already completed and passed the training through another carrier's web link, follow the steps below for BSWHP to capture your passing data for our records.

  1. Log into our AHIP
  2. Go to the heading "Completion Transmissions"
  3. Click the "Transmit" link next to "Scott and White Health Plan"

If you have not completed the AHIP training, you can register or log into AHIP, pay the applicable fees and complete the required certifications. By following this process, you give Baylor Scott and White Health Plan permission to obtain your passing AHIP certification in order to update your file and our system.

2. Product training requirement


  • Medicare Agent Product Training is released annually around mid-July by BSWHP using our training system.
  • Each appointed Medicare agent with and active license will receive and Informed Producer notification as well as an email once the training is release.
  • All Medicare Agents are required to complete and pass this product training.
  • If you need help with your username and password, please contact us.

3. TDI license and appointment requirement


All agents are required to maintain an active Texas Department of Insurance (TDI) license and SWHP/ICSW appointment.

45 and 15 days prior to your license expiring you will receive a reminder from BSWHP to renew your license.

Individual and Family Marketplace Plans

Baylor Scott & White Health Plan offers a variety of affordable, accessible and comprehensive Individual & Family Plans. Select from a range of Gold, Silver and Bronze plans with different coverage levels, deductibles and costs. All of our plans include pharmacy benefits, 100% coverage for preventive care, telehealth and maternity and wellness programs.

Resources

Become an agent, access portals, maintain selling status, learn about benefits and more

Become a Baylor Scott & White Health Plan Agent

If you’re interested in selling our products, we’d love to have you on board. Our Licensing Team can help set up your appointment and walk you through our Onboarding Process.

Agent VIP Line

Questions about our products, benefits, claims, member ID cards or other inquiries?

Agent sales support

Service Phone Email/Fax For Assistance With
Agent Licensing 866.781.7008 Press 1 HPLicensing@BSWHealth.org
254.298.3512
  • Onboarding Assistance & Appointment Status
  • General Contracting Questions
  • Ready-to-Sell Requirements
  • License, E&O and Certification Updates
Application Status 866.781.7008 Press 2 HPMedicareApp@BSWHealth.org
HPU65Apps@BSWHealth.org
254.298.3567
  • Enrollment Verification
  • Application Status
  • AOR Validation
Material Requests 866.781.7008 Press 3 HPAgentSupport@BSWHealth.org
  • Product Information
Commission Assistance 866.781.7008 Press 4 HPBrokerCommission@BSWHealth.org
  • Commission Questions
  • Statement Portal Access and Review
  • Agent of Record Change Requests
  • FMO Affiliation Changes
All Other Inquiries 866.781.7008 Press 5 HPAgentSupport@BSWHealth.org
  • General Support Assistance
  • Softheon Marketplace Portal (Access Required Exchange User ID and troubleshooting)
  • Agent/Broker Portal (Access Required)
  • Website Navigation

Enrollment guide

Check out this handy guide. It explains in-depth how to access key enrollment features in the 24/7 Self-Service Agent Portal. Simply download the PDF and let us know how we can help make the Enrollment process an easy one.

Plan information

Employer Group Plans


Our Employer Group Plans are some of the most accessible and affordable plans you will find. Here's how you can access the Agent/Broker Portal, view plan benefits and coverage maps, enroll new groups and more.

Medicare Advantage Plans


If you're looking to maintain Medicare Advantage selling requirements, you came to the right place. You can view plan benefits, coverage maps and more. We're here to help you enroll your clients.

Individual & Family Plans


Looking to sell Individual or Family Plans? We can assist you with information about our on- and off-exchange Marketplace products. Here, you can view plan benefits, coverage maps and more.

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