Plan directories & search tools
Pharmacy documents
Updated 12/1/25
Request a printed directory
Want a paper version? You can have printed plan documents mailed to your home.
Members can make this request by logging in to the Member Portal.
Non-Members can request by calling 833.442.2405 (TTY: 711). From Oct. 1 – March 31, we are open 7 AM to 8 PM daily (closed major holidays). From April 1 – Sept. 30, we are open weekdays, 7 AM to 8 PM (closed major holidays).
Annual notice of change
Review plan changes for 2025.
Evidence of coverage
Revised 5/9/25
Texas-sized customer service
Have questions, or want a little extra assistance?
Give us a call at 833.442.2405 (TTY: 711).
7 AM to 8 PM daily7 AM to 8 PM weekdays (closed major holidays)
Baylor Scott & White Health Plan
1206 W. Campus Drive
Temple, TX 76502
*Closed major holidays
Baylor Scott & White Health Plan offers BSW SeniorCare Advantage HMO-POS plans as a Medicare Advantage (MA) organization through a contract with Medicare. Baylor Scott & White Insurance Company offers BSW SeniorCare Advantage PPO plans as an MA organization through a contract with Medicare. Enrollment in one of these plans depends on the health plan's contract renewal with Medicare.
Y0058_BSWHPWEBSITE2026_C CMS 10/1/2025 | Last updated: 1/1/26