Plan Directories & Search Tools
Pharmacy Documents
Updated 10/1/25
Request a Printed Directory
Want a paper version? You can have printed plan documents mailed to your home.
Members can make this request by logging in to the Member Portal.
Non-Members can request by calling 833.442.2405 (TTY: 711). From Oct. 1 – March 31, we are open 7 AM to 8 PM daily (closed major holidays). From April 1 – Sept. 30, we are open weekdays, 7 AM to 8 PM (closed major holidays).
Annual Notice of Change
Review plan changes for 2025.
Evidence of Coverage
Revised 5/9/25
Texas-Sized Customer Service
Have questions, or want a little extra assistance?
Give us a call at 833.442.2405 (TTY: 711).
Oct. 1-March 31: 7 AM to 8 PM daily*
April 1-Sept. 30: 7 AM to 8 PM weekdays*
Baylor Scott & White Health Plan
1206 W. Campus Drive
Temple, TX 76502
*Closed major holidays
Baylor Scott & White Health Plan offers BSW SeniorCare Advantage HMO-POS plans as a Medicare Advantage (MA) organization through a contract with Medicare. Baylor Scott & White Care Plan offers Covenant Health Advantage HMO plans as an MA organization through a contract with Medicare. Baylor Scott & White Insurance Company offers BSW SeniorCare Advantage PPO plans as an MA organization through a contract with Medicare. Enrollment in one of these plans depends on the health plan's contract renewal with Medicare.
Y0058_BSWHPWEBSITE2025_C CMS 1/1/2025 | Last updated: 1/1/25